FAQ
Good to know.
How long does it take to receive our gallery?+
Standard gallery delivery is 30 days from your session date. Need it sooner? Rush delivery is available and expedites your gallery to a 7-day turnaround.
Do you require a deposit to book?+
Yes. A non-refundable retainer is due at booking to reserve your date, with the remaining balance due on or before your session. Sessions can be rescheduled with at least 48 hours' notice, and retainers are transferable to a new date within 90 days.
Do you charge travel fees, and will you travel outside the Triangle?+
Sessions within Cary and the immediate Triangle area are included. Travel is available beyond that for the right project — destinations farther out may add per diem and mileage costs, calculated using current federal per diem and standard mileage rates based on destination and distance. Reach out with your location and exact figures will be included in your custom quote.
Do you photograph outside of Cary?+
Yes — in addition to Cary, we regularly shoot throughout Raleigh, Durham, Chapel Hill, Carrboro, Apex, and the surrounding Wake, Durham, Orange, and Chatham County communities across the Triangle, including real estate and listing photography.
How do we see pricing?+
Tap any “Get Pricing” button on the site and tell us what you're interested in — our current pricing guide will land in your inbox right away, and we'll personally follow up within 1–2 business days.
How will we receive and order prints?+
Finished galleries are delivered through a private online gallery, where you can also order professional prints, wall art, and albums produced by real photo labs and shipped directly to your door.
Still have questions?
EaleyImages